~ Always try to arrive a few minutes early for your scheduled appointment to allow yourself time to check in, relax for a minute, peruse a magazine or drink some tea. Giving yourself extra time also ensures against traffic or parking difficulties.

~ If you are unable to keep and appointment you have reserved, please call at least 24 hours in advance. Appointments cancelled with less than 24 hours notice will be charged the full rate of services booked. We appreciate your courtesy.

~ If there is a look that you come across in a magazine or other photo that you would like to adopt for yourself, do not hesitate to bring the photo in to show your stylist. Even if the look may not work with your particular hair type, your stylist will be able to adapt a more suitable look for you, but along similar lines. Showing your stylist photographs of styles or colors that you like helps the stylist to become more familiar with your individual likes and dislikes, which is always helpful.

~ Let your stylist know about any hair habits you may have, such as tucking your hair behind your ears or pulling your hair into a ponytail at any opportunity. Taking your habits into consideration will help the stylist to create the best 'do' for you.

~ Update your hair products! Please know that your stylist would always be happy to make recommendations for products that will assist you in achieving your desired finish.

~We respectfully ask that you refrain from using your cellphone while at Grasshopper. Cradling a phone on your shoulder does not lend itself to a perfect haircut.

~ We turn now to the pitter-patter of little feet. We love children. We really do. But when it comes to their presence in the Salon, we believe less is more. And here's why: As adults, we may find it fascinating, engaging, and fun to glamorize ourselves for hours on end at Grasshopper. And your youngster may agree ... for about two minutes. So that you can relax and enjoy your experience at Grasshopper without looking after your toddler the whole time, we kindly request that you make alternate arrangements for your child if you are going to be making a prolonged visit.